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Change consultant and trainer (Brussels)

Start date: 
Monday, October 23, 2017
Duration: 
12 months
Languages: 
D,F,E
Description: 

Our client in health care insurances is facing many challenges the upcoming year. One of these challenges will be to create, in close collaboration with an external partner, a new Claims Management System (CMS). To succesfully steer the organization through this trransition they are looking for a Change Management and Training professional in charge of all the change and training program set-up and execution for the CMS roll-out.

Responsibility: 
  • Analyse current end-to-end users’ process
  • Learn and Test the new Claims Management System (CMS)
  • Evaluate gap between current process and the way of working with the new CMS.
  • Prepare/write the training program including change management aspects
  • Plan and organize the global training program.
  • Give the training in collaboration with other experts
Experience: 
  • Min. 5 years of professional experience in equivalent function
  • Good knowledge of Health Care Products
  • Process analysis 
  • KPI definition
  • Training
Education: 

Master in economics or engineering

Personal skills: 
  •  Excellent teaching ability
  •  Critical thinker
  •  Quick learner
  •  Autonomous, structured and pro-active  Dynamic, analytic, synthetic
  •  Excellent interpersonal & negotiation skills  Good planning & prioritization skills
     

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