Change consultant and trainer (Brussels)

Start date: 
Monday, October 23, 2017
12 months

Our client in health care insurances is facing many challenges the upcoming year. One of these challenges will be to create, in close collaboration with an external partner, a new Claims Management System (CMS). To succesfully steer the organization through this trransition they are looking for a Change Management and Training professional in charge of all the change and training program set-up and execution for the CMS roll-out.

  • Analyse current end-to-end users’ process
  • Learn and Test the new Claims Management System (CMS)
  • Evaluate gap between current process and the way of working with the new CMS.
  • Prepare/write the training program including change management aspects
  • Plan and organize the global training program.
  • Give the training in collaboration with other experts
  • Min. 5 years of professional experience in equivalent function
  • Good knowledge of Health Care Products
  • Process analysis 
  • KPI definition
  • Training

Master in economics or engineering

Personal skills: 
  •  Excellent teaching ability
  •  Critical thinker
  •  Quick learner
  •  Autonomous, structured and pro-active  Dynamic, analytic, synthetic
  •  Excellent interpersonal & negotiation skills  Good planning & prioritization skills

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